EXCHABGE AND RETURN

Exchange and Return

Exchange and return policy.

 To exchange or return a product, the deadline is seven consecutive days.
Within these deadlines, the exchange or return is free.

It is important to remember that we will not refund the amount if:

 There is no previous-registered exchange request;
 The request is out of date.
 We received what you returned to the Miss Home Distribution Center, analyzed it, and everything is not in accordance with what you reported.
 The product has items/accessories that you did not return with it.

Replacement by default.

 Communications about defective products must be made within 90 (ninety) calendar days.

Deadline to complete the exchange process.

 We have a period of up to 30 (thirty) consecutive days, counted from the receipt of the product at the Distribution Center,
to verify that the request falls within our return and exchange policy.

How to return.

 Did you see that you are within our deadlines for exchange or return, and now you want to know how to return the product?
Is easy:
 The product must be returned in its original or similar packaging.
 No signs of use; no violation of the manufacturer's original seal;
accompanied by the invoice, with the reason why you are returning it written on the back of the invoice;
also accompanied by the manuals and all the parts and accessories that come with it.
 
If you have any questions, you can access our Contact Us page.